Terms of Service - oakcreeksales

Welcome to OAKCREEKSALES. Throughout this website, the terms “we,” “us,” and “our” refer to OAKCREEKSALES. We operate this website and provide all related content, products, features, tools, and services (collectively referred to as the “Services”) to offer you a convenient and secure online shopping experience.

These Terms of Service outline the rules, responsibilities, and conditions that apply whenever you access or use our Services.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service, as well as our Privacy Policy. If you do not agree with these Terms, you should discontinue using our Services.

Section 1 – Account Access

By using our Services, you confirm that you have reached the age of majority in your state or province of residence or that you have the legal authority to allow any minor dependents under your supervision to use our Services.

To place an order or access certain website features, you may be asked to provide information including your name, email address, billing details, shipping information, and payment information. You agree that all information submitted is accurate, complete, and kept up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Accounts may not be transferred, sold, or shared without our authorization.

Section 2 – Products & Product Information

We make every reasonable effort to present our chairs and other products accurately. However, actual colors, materials, finishes, and appearance may differ slightly depending on your device, screen settings, or display resolution.

We cannot guarantee that every product will appear exactly as shown or meet every individual expectation.

Product specifications, pricing, availability, and descriptions may be updated without prior notice. We also reserve the right to discontinue products or limit purchase quantities at our discretion.

Section 3 – Orders

Submitting an order does not automatically mean it has been accepted. Every order is subject to review, inventory availability, and payment verification.

OAKCREEKSALES reserves the right to decline, cancel, or limit any order whenever necessary.

Orders become confirmed only after successful payment authorization.

Please review your order carefully before completing your purchase. Once processing has started, cancellation or modification requests may not be possible.

All returns and exchanges are governed by our Return & Refund Policy.

Products purchased through our website are intended for personal use only and may not be purchased for resale or commercial distribution without written permission.

Section 4 – Pricing & Billing

Product prices, promotional offers, and discounts may be modified at any time without prior notice.

The applicable purchase price is the one displayed when your order is placed. Unless otherwise stated, prices do not include applicable taxes or additional fees.

By placing an order, you agree to provide complete and accurate billing and payment information and confirm that:

Your payment information is valid and authorized.
Your payment provider will honor the transaction.
You are responsible for all applicable taxes, fees, and charges associated with your purchase.

Section 5 – Shipping & Delivery

Delivery timeframes displayed on our website are estimates only and should not be considered guaranteed.

We are not responsible for shipping delays caused by weather conditions, shipping carriers, natural events, customs procedures, or circumstances beyond our reasonable control.

Once your order has been handed over to the shipping carrier, responsibility for delivery transfers in accordance with applicable shipping practices.

For complete shipping information, please review our Shipping Policy.

Section 6 – Intellectual Property

All website content, including logos, branding, product images, graphics, text, designs, videos, and other materials, belongs to OAKCREEKSALES or its licensors and is protected by applicable intellectual property laws.

You may access and use our website solely for personal, non-commercial purposes. No content may be copied, reproduced, distributed, modified, or otherwise used without our prior written permission.

All trademarks, service marks, and logos displayed on this website remain the property of their respective owners.

Section 7 – Optional Third-Party Tools

Our Services may include tools or features provided by independent third parties.

These tools are offered on an “as available” and “as is” basis without warranties of any kind. Your use of such tools is entirely at your own discretion and risk.

Section 8 – Third-Party Links

For your convenience, our website may contain links to external websites operated by third parties.

We are not responsible for the content, privacy practices, or policies of those websites. Accessing third-party websites is done entirely at your own risk.

Section 9 – Payment Processing

Payments are securely processed through trusted third-party payment providers, including Stripe.

We do not store your complete payment card information on our servers. By completing a purchase, you also agree to the applicable terms and policies of the payment processor handling your transaction.

Accepted payment methods may include:

Visa
Mastercard
American Express
Discover
Diners Club
Apple Pay / Google Pay (where available)

Section 10 – Privacy

Any personal information collected through our website is managed in accordance with our Privacy Policy.

Our website may also utilize hosting, security, and analytics services that collect technical information required for proper website operation and protection.

Section 11 – Reviews & Feedback

If you submit reviews, comments, suggestions, testimonials, or other feedback, you grant OAKCREEKSALES a non-exclusive right to use, reproduce, edit, publish, and display that content for business, marketing, or promotional purposes without compensation.

You are solely responsible for ensuring your submissions do not violate any applicable laws or third-party rights.

We reserve the right to remove any content that we believe is unlawful, misleading, abusive, offensive, or otherwise inappropriate.

Section 12 – Errors & Inaccuracies

From time to time, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, inventory, shipping estimates, or other information.

We reserve the right to correct errors, update information, or cancel affected orders whenever necessary without prior notice.

Section 13 – Prohibited Uses

You agree not to use our Services for any unlawful, fraudulent, harmful, or unauthorized purpose.

Prohibited activities include, but are not limited to:

Violating applicable laws or regulations.
Uploading viruses, malware, or other harmful software.
Sending spam, phishing attempts, or deceptive communications.
Collecting personal information without authorization.
Attempting to compromise website security or functionality.
Copying, reproducing, or exploiting website content without permission.

Violation of these Terms may result in suspension or permanent termination of your access to our Services.

Section 14 – Termination

We reserve the right to suspend or terminate access to our Services at any time if we reasonably believe these Terms have been violated.

Any rights, responsibilities, or obligations that arose before termination will remain in effect.

Section 15 – Disclaimer of Warranties

All Services and products are provided on an “as is” and “as available” basis without any express or implied warranties.

We do not guarantee uninterrupted, secure, or error-free operation of our website or Services.

Certain jurisdictions may not permit specific warranty exclusions, so some limitations described in these Terms may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, OAKCREEKSALES, its affiliates, employees, partners, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages resulting from your use of our Services or products purchased through this website.

Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless OAKCREEKSALES, its affiliates, employees, officers, partners, and service providers from any claims, losses, liabilities, damages, or expenses resulting from your breach of these Terms or misuse of our Services.

Section 18 – Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

Section 19 – Entire Agreement

These Terms of Service, together with our posted policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the complete agreement between you and OAKCREEKSALES regarding your use of our Services.

Section 20 – Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We reserve the right to assign or transfer our rights and obligations at any time.

Section 21 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State of Maryland, without regard to its conflict of law principles.

Section 22 – Updates to These Terms

We may revise these Terms of Service periodically to reflect operational, legal, or business changes.

Any updates will become effective once published on this page. Your continued use of our Services after changes have been posted constitutes your acceptance of the revised Terms.

Section 23 – Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Email: support@oakcreeksales.com

Phone: +1 410-745-3192

Address: 25939 Royal Oak Rd, Royal Oak, MD 21662, United States

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)