- Free Shipping On All Orders Home
- support@oakcreeksales.com
- +1 410-745-3193
At OAKCREEKSALES, we’re committed to providing a shipping experience that is simple, reliable, and transparent. The information below explains how we process, ship, and deliver your orders.
Shipping Overview
Shipping Cost: Free Standard Shipping on all orders within the United States
Order Cut-Off Time: 8:00 PM (GMT-07:00) Mountain Standard Time (Denver)
Processing Time: 1–2 business days (Monday – Friday)
Estimated Shipping Time: 3–5 business days (Monday – Friday)
Estimated Total Delivery Time: 4–7 business days
Shipping Destination: United States only
Currency: All orders are processed and charged in U.S. Dollars (USD $)
Order Processing
After your order is successfully placed, our fulfillment team begins preparing it for shipment as quickly as possible.
Our Processing Includes
- Payment verification
- Product inspection and quality assurance
- Secure packaging and order fulfillment
Most orders are processed within 1–2 business days after payment has been successfully confirmed.
Please note that orders placed on weekends or public holidays will begin processing on the next available business day.
Shipping & Delivery
Once your order has been processed, it will be shipped through trusted U.S. shipping carriers, with USPS (United States Postal Service) being our primary delivery partner.
Estimated Delivery Times
- Carrier transit time: 3–5 business days
- Estimated total delivery time: 4–7 business days from the date your order is placed
Delivery estimates may vary due to weather conditions, holidays, your delivery location, or unexpected carrier delays that are beyond our control.
Order Tracking
Every shipment includes a tracking number so you can monitor your order throughout the delivery process.
Tracking information is generally available within 24–48 hours after your package has been accepted by the shipping carrier.
You can check your shipment status anytime through our Track Order page.
Shipping Address Accuracy
Please review your shipping information carefully before completing your purchase.
OAKCREEKSALES cannot be held responsible for shipping delays, failed deliveries, or lost packages resulting from incorrect or incomplete address information provided during checkout.
Order Changes & Cancellations
To ensure fast order processing and delivery:
- Orders may not be eligible for cancellation or modification after they have been submitted.
- If you need to update or cancel your order, please contact us immediately after placing it.
- Although we’ll do our best to accommodate your request, changes cannot be guaranteed once order fulfillment has begun.
Lost, Delayed, or Damaged Shipments
If your package is delayed, marked as lost, or arrives damaged, please notify us within 7 days of the latest tracking update or delivery notification.
We’ll work directly with the shipping carrier to investigate the issue and, when appropriate, arrange a replacement or issue a refund in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping, delivery, or your order, our support team is here to help.
Email: support@oakcreeksales.com
Phone: +1 410-745-3193
Address: 25939 Royal Oak Rd, Royal Oak, MD 21662, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)